Privacy Policy

1. Introduction

jilikl is committed to protecting the privacy and personal data of all players on our platform. We understand that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

This Policy applies to all personal data collected by jilikl through the jilikl website, mobile platform, customer support channels, and any other services operated by jilikl. By registering an account with jilikl or using the jilikl platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you have any questions about this Policy or how jilikl handles your personal data, please contact our Data Protection Officer using the contact details provided in Section 15 of this Policy.

2. Personal Data We Collect

jilikl collects personal data from you in the following categories, depending on how you interact with our platform:

2.1 Registration & Account Data

When you register a jilikl account, we collect: your full legal name, date of birth, nationality, Philippine mobile number, email address, and a username and password of your choosing. This information is required to create and maintain your jilikl account.

2.2 Identity Verification (KYC) Data

To comply with Philippine AML regulations and gaming licensing requirements, jilikl may collect copies of government-issued identification documents (such as a Philippine passport, driver's license, SSS card, or UMID), proof of address documents, and proof of payment method ownership. This data is used solely for identity verification and fraud prevention purposes.

2.3 Financial & Transaction Data

jilikl collects records of all deposits, withdrawals, wagers, winnings, and bonus transactions associated with your jilikl account. We also collect payment method details (such as your GCash number, PayMaya account, or bank account details) to the extent necessary to process transactions. jilikl does not store full credit or debit card numbers.

2.4 Gameplay & Activity Data

jilikl collects data about your gameplay activity on the platform, including games played, bet amounts, session duration, and game outcomes. This data is used to operate the platform, resolve disputes, detect fraud, and comply with regulatory reporting obligations.

2.5 Technical & Device Data

When you access the jilikl platform, we automatically collect certain technical data, including your IP address, device type, operating system, browser type and version, screen resolution, and referring URL. This data is used for security monitoring, fraud detection, and platform optimization.

2.6 Communications Data

If you contact jilikl's customer support team, we collect and retain records of your communications, including live chat transcripts, email correspondence, and support ticket records. This data is used to resolve your queries and improve our support services.

2.7 Responsible Gaming Data

If you use jilikl's responsible gaming tools (such as deposit limits, self-exclusion, or cooling-off periods), we collect and retain records of your responsible gaming preferences and history. This data is used to enforce your chosen restrictions and to comply with our responsible gaming obligations.

3. How We Use Your Personal Data

jilikl uses the personal data we collect for the following purposes:

Purpose	Data Used
Account creation and management	Registration data, KYC data
Processing deposits and withdrawals	Financial data, KYC data
Identity verification and fraud prevention	KYC data, technical data, transaction data
Providing and improving gaming services	Gameplay data, technical data
Customer support	Communications data, account data
Regulatory compliance and AML reporting	All categories as required
Responsible gaming enforcement	Responsible gaming data, gameplay data
Marketing communications (with consent)	Registration data, gameplay data
Platform security and abuse prevention	Technical data, transaction data

jilikl will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

4. Legal Basis for Processing

jilikl processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you (i.e., to operate your jilikl account and provide gaming services).
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, gaming licensing requirements, and tax obligations.
• Legitimate interests: Processing necessary for jilikl's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent, such as for marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Sharing Your Personal Data

jilikl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to the extent necessary to process your transactions.
• KYC and identity verification providers: Third-party identity verification services used to verify your identity and comply with AML requirements.
• Game providers: Software providers whose games are available on the jilikl platform, to the extent necessary to operate those games and resolve disputes.
• Fraud prevention and security providers: Third-party services used to detect and prevent fraud, money laundering, and other illegal activity.
• Regulatory and law enforcement authorities: Philippine government agencies, including PAGCOR and the Anti-Money Laundering Council (AMLC), where disclosure is required by law or regulatory obligation.
• Professional advisors: Lawyers, accountants, and auditors, where necessary for jilikl's legal and compliance obligations.
• Business successors: In the event of a merger, acquisition, or sale of jilikl's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom jilikl shares personal data are required to handle that data in accordance with applicable privacy laws and jilikl's data processing standards.

6. International Data Transfers

Some of jilikl's service providers and game providers may be located outside the Philippines. Where jilikl transfers your personal data to recipients in other countries, we ensure that appropriate safeguards are in place to protect your data, including contractual data protection clauses that meet the standards required by the National Privacy Commission of the Philippines.

By using the jilikl platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

7. Data Security

jilikl implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• TLS encryption for all data transmitted between your device and the jilikl platform.
• AES-256 encryption for sensitive data stored in jilikl's databases.
• Multi-factor authentication for jilikl staff accessing player data systems.
• Regular security audits and penetration testing of the jilikl platform.
• Strict access controls limiting data access to authorized personnel on a need-to-know basis.
• 24/7 security monitoring and intrusion detection systems.
• Regular staff training on data protection and information security.

While jilikl takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your jilikl account credentials. If you suspect that your account has been compromised, please contact jilikl support immediately.

8. Data Retention

jilikl retains your personal data for as long as your jilikl account is active and for a minimum period after account closure as required by applicable law. Specifically:

• Account and KYC data: Retained for a minimum of five (5) years after account closure, in accordance with Philippine AML regulations.
• Transaction records: Retained for a minimum of five (5) years after the date of the transaction.
• Gameplay data: Retained for a minimum of three (3) years after the relevant gaming session.
• Customer support records: Retained for a minimum of two (2) years after the resolution of the relevant support case.
• Marketing consent records: Retained for as long as necessary to demonstrate compliance with consent requirements.

After the applicable retention period has elapsed, jilikl will securely delete or anonymize your personal data in accordance with our data disposal procedures.

9. Cookies & Tracking Technologies

jilikl uses cookies and similar tracking technologies on the jilikl platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and improve your experience on the jilikl platform.

9.1 Types of Cookies We Use

• Essential cookies: Required for the jilikl platform to function correctly. These cookies cannot be disabled without affecting platform functionality. They include session management, security, and load-balancing cookies.
• Functional cookies: Used to remember your preferences and settings on the jilikl platform, such as your preferred language and display settings.
• Analytics cookies: Used to collect anonymized data about how players use the jilikl platform, helping us identify areas for improvement. jilikl uses privacy-respecting analytics tools for this purpose.
• Security cookies: Used to detect and prevent fraudulent activity and unauthorized access to the jilikl platform.

9.2 Managing Cookies

You can manage non-essential cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the jilikl platform. For instructions on managing cookies in your specific browser, please refer to your browser's help documentation.

10. Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilikl:

• Right to be informed: You have the right to be informed about how jilikl collects and uses your personal data, as described in this Policy.
• Right of access: You have the right to request a copy of the personal data jilikl holds about you, along with information about how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data jilikl holds about you.
• Right to erasure: You have the right to request deletion of your personal data, subject to jilikl's legal retention obligations under Philippine AML and gaming regulations.
• Right to object: You have the right to object to jilikl's processing of your personal data where that processing is based on legitimate interests, including profiling for direct marketing purposes.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe jilikl has violated your privacy rights.

To exercise any of these rights, please contact jilikl's Data Protection Officer using the contact details in Section 15. jilikl will respond to all verified privacy rights requests within thirty (30) days. We may need to verify your identity before processing your request.

11. Children's Privacy

The jilikl platform is strictly intended for persons aged 21 years and above, in accordance with Philippine gaming regulations. jilikl does not knowingly collect personal data from persons under the age of 21. If jilikl becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be suspended.

If you are a parent or guardian and believe that a person under 21 has registered a jilikl account, please contact our support team immediately at [email protected] so that we can take appropriate action.

12. Marketing Communications

With your consent, jilikl may send you promotional emails, SMS messages, and in-platform notifications about jilikl bonuses, new games, special events, and other offers relevant to Filipino players. You may withdraw your consent to receive marketing communications at any time by:

• Clicking the "unsubscribe" link in any jilikl marketing email.
• Updating your communication preferences in your jilikl account settings.
• Contacting jilikl's customer support team and requesting removal from marketing lists.

Withdrawal of marketing consent will not affect the lawfulness of any marketing communications sent before your withdrawal. Please allow up to five (5) business days for your preference update to take effect across all jilikl communication channels.

Please note that even if you opt out of marketing communications, jilikl will continue to send you essential transactional and account-related communications, such as deposit confirmations, withdrawal notifications, and security alerts.

13. Third-Party Links

The jilikl platform may contain links to third-party websites or services. jilikl is not responsible for the privacy practices of any third-party websites. This Privacy Policy applies solely to the jilikl platform. We encourage you to review the privacy policies of any third-party websites you visit through links on the jilikl platform.

14. Changes to This Privacy Policy

jilikl reserves the right to update or amend this Privacy Policy at any time. When material changes are made, jilikl will notify registered players by email and/or by posting a prominent notice on the jilikl platform. The revised Policy will take effect on the date specified in the notification.

Your continued use of the jilikl platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. The "Last Updated" date at the top of this page reflects when the Policy was most recently revised. We encourage you to review this Policy periodically to stay informed about how jilikl protects your personal data.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jilikl's handling of your personal data, please contact our Data Protection Officer:

jilikl aims to respond to all privacy-related inquiries within 48 hours. For complaints that cannot be resolved directly with jilikl, you may contact the National Privacy Commission of the Philippines through their official channels.

This Privacy Policy was last reviewed and updated on January 1, 2026.